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March 20, 2023 (1y ago)

Seeking Alternatives: Beyond 17Hats for Customer Management in 2023

Explore the top alternatives to 17Hats for those seeking a switch in their customer relationship management software, tailor-fit for modern business needs.

Martin Adams
Martin Adams
Strategy/Vision, OneTask
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Finding the ideal Customer Relationship Management (CRM) tool can feel like searching for a needle in a digital haystack. Many business professionals have tethered their workflows to 17Hats—a well-rounded solution that empowers them with client communication, invoicing, and project management under one roof. But as the digital sphere evolves, you may find yourself craving a change, pondering upon the question: "What's next after 17Hats?"

Let's delve into some of the best 17Hats alternatives available in the market that might just align better with your evolving business demands.

The Quest for the Perfect Business Assistant

Switching from a trusted CRM like 17Hats isn't a decision to take lightly. It requires a meticulous comparison of features, integrations, user experience, and ultimately, how well the software dovetails with your company's unique workflow.

Features to Look For

  • CRM Templates: Seek out alternatives that offer customizable templates to finesse your CRM strategy.
  • Diverse Integration: Look for tools that can seamlessly blend with your existing software stack.
  • AI Assistance: Consider whether the CRM leverages AI for enhanced customer insights and task management.

While I won't dive into an exhaustive list, I'll put the spotlight on a few noteworthy contenders that carry their own merit:

  • Asana brings organization to the forefront, ideal for teams who crave structure in their workflows.
  • Salesforce offers an ecosystem of robust sales, marketing, and analytics for those at the enterprise level.
  • Zoho CRM gives businesses the flexibility with an array of customizable modules and automation capabilities.

Each platform brings something different to the table, from simplistic task management to fully automated sales funnels.

OneTask: The Creative Catalyst for Productivity

In this search for alternatives, it's crucial to highlight how a tool like OneTask can serve as a personal admin assistant that significantly amplifies your productivity. OneTask could integrate with whichever CRM you choose, ensuring that your task prioritization and management stays on point without overwhelming your mental bandwidth.

For instance, imagine if your CRM reminded you to follow up with a prospect when you're actually at your desk and ready to take action. That's where OneTask's AI-driven context-aware reminders could play a pivotal role, making sure you're reaching out at just the right time.

The Essentials of Switching CRMs

Transitioning to a new CRM isn't just about importing data; it's about recalibrating your approach to customer relationships. Ensure the alternative you choose simplifies life rather than complicates it. Remember, the goal isn't just to replace 17Hats—it's to upgrade your operational efficiency.

  • Data Import: Ensure a smooth data migration; don't leave behind valuable customer data.
  • Training: Get your team up to speed with the new system quickly and efficiently.
  • Customer Support: The best CRMs come with strong customer support for a seamless transition.

Final Thoughts

Whether you opt for a CRM with more automated features, deeper analytics, or a broader range of integrations, the goal should always be to select a platform that matches the unique tempo of your business hustle. Your CRM should not just be a tool but a growth partner.

And remember, incorporating a digital assistant like OneTask could very well be the secret ingredient that ensures you and your team stay consistently productive during and after the transition. Here's to making every interaction with your customers as personal and productive as possible!


As always, don't forget to check out OneTask for an experience that goes beyond just managing tasks—it could transform the way you engage with your work on a fundamental level.

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